United States

Privacy Notice

Protect your privacy and security of your personal information is important to us. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy change. So please check it periodically. If you have questions about our policy, please click on our clients page to contact us via our online feedback form.

What personal information we collect from our users.

When you create an account on this website to use our services, you are required to provide us with your full legal name, a valid credit card number, email address, full street address including city, state and zip code, and telephone number. You also need to choose your username and password and give them to us. To protect ourselves and our customers from fraud, we collect additional information from credit bureaus and other consumer information.

Each time you use our services, we collect information on this site products that you browse and the orders you place.

We collect additional information about how you use our site and services.

If you contact us by letter, phone or email via the contact information on the "Contact Us" page, we will collect your sender information and may collect other information that you voluntarily provide to us.

Our use of cookies.

Like many Internet sites, use our site cookies. Cookies are small strings of data placed on users' personal hard drives during the exchange of data that happens when your browser points to our website. Cookies enable a website to identify a user's browser as a previous visitor by using a unique string of numbers assigned on a previous visit. Our cookies help us collect information about which pages on our website that you access or visit and register any settings you specify on our website. We also use cookies to make your experience at Louis more personal and comfortable.

Our cookies can not and does not retrieve any other data from your hard drive or pass on computer viruses. If you are just browsing our website, a cookie identifies your browser and user id (and not your identity). If you place orders with us, we use cookies to assist in storing your preferences and recording other session information (a "session" is a single visit by you to our website).

Links to Third Party Sites

To the extent our website contains hyperlinks to outside services and resources, the availability and content Inc. does not control, any concerns about any such service or resource, or a hyperlink to this, should be directed to the particular outside service or resource.

How we store the information we collect.

We store the information you provide to us and the information we collect electronically in our databases. We own, maintain and operate our computer servers containing our databases. Access to our computer servers is controlled by firewalls and security gatekeepers.

We may also disclose your personal information that we believe is necessary to follow the laws or other governmental authority, to determine your credit status or enable debt collection or insurance claim processing, or to prevent injury to yourself or others.

How we use the information we collect.

We use personal information about you stored in our member database in various ways to provide our services to you, to communicate with you and to otherwise conduct our business. First, the next time you use our service and enter your username and password, we will forward your information from our database to make processing your order faster and easier.

When you use this site, your account, we also keep track of your brand preferences and bag choices and analyze the information. We do it to email to you special advertisements, offers and messages about brands and bags that seem to fit your preferences.

We do aggregate information about how our services are used (without specific identification to any particular user) in order to improve our service and make it more responsive to our customers' requests. We also make such aggregate information (without identification to any specific individual) available to our affiliates to get information about products, services, promotions and messages that we believe will be useful and informative to our website users. In an effort to maintain your desired expectation for customer satisfaction, we review all comments provided by you to third parties while using Louis website. By using this site, you agree to our review of those comments.

You can get access to the information.

At your request we will provide you with access to your unique account-related information and information from contacts that we hold about you. In your request, please provide us with your current specific contact information so that we can accurately check our records.
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